How to Include or Exclude a Domain from AutoSSL in cPanel?

You can include or exclude your domain from AutoSSL.

If your domain is newly created, wait for few hours so cPanel can automatically install an SSL on your domain. However, if an SSL is not installed on your domain even after 24 hours, first check the last log of AutoSSL from cPanel >> SSL/TLS Status >> Certificate Status.

1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS Status” icon.


3. Under domains, choose the domain you wish to include and then click on the Include x domains during AutoSSL button and your selected domain/sub-domains will be included in AutoSSL.


4. Later, should you wish to exclude your domain, which you included, under Domains text tick mark the domains you wish to exclude and click on the Exclude x domains during AutoSSL button and your selected domain/subdomains will be excluded during AutoSSL.


Note: Only domains included by you can be excluded. It means you can™t exclude domains unless they are added in the inclusion option by you.

How to run AutoSSL on your Domains to install an SSL via cPanel?

If your domain is created recently, wait for a few hours so that the cPanel can automatically install an SSL on your domain. However, even after 24 hours, if an SSL is not installed on your domain, first check the last log of AutoSSL from cPanel >> SSL/TLS Status >> Certificate Status.



If it is showing any errors, try to fix it or open a ticket with us. If it doesn™t show errors, it means that for some reason is was not automatically included by AutoInstall and you need to force cPanel to run AutoSSL on your Domain and install an SSL Certificate. You can run AutoSSL on your domain by following this tutorial.



1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS Status” icon.



3. Click on the Run AutoSSL button and it will show a success or error message.


If it shows a success message, it means an SSL will be automatically installed on your domain within the next few hours by cPanel and if it displays any error then check it and send that message to us so we can fix it for you.



Note: Sometimes an AutoSSL takes a few to 24 hours to verify your domain. The SSL installation is fully automated.

How to Remove a CSR code from cPanel?

When you generate a Certificate Signing Request (CSR) from cPanel, then save it, which is a good thing, maybe you don™t want to store it on your server. Instead, remove it because you can keep a CSR code on your PC so there is no need of storing it on the server.



1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS” Icon.


3. Under Certificate Signing Request, Click on Generate, View or Delete CSR Link.


4. Under Certificate Signing Requests on Server text, you can see your previously generated CSR. You can see delete the option under Action.


5. Click on the Delete option which is located under the Action option and you will need to click on Delete again for the confirmation message.


The CSR code will be removed and no longer stored on your server.

How to retrieve an CSR from cPanel?

If you generated your Certificate Signing Request (CSR) from cPanel and forgot your CSR then you can retrieve your CSR. Only follow this tutorial if a CSR was generated from cPanel.


1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS” Icon.

3. Under the Certificate Signing Request, click on Generate, View or Delete CSR link.

4. Under Certificate Signing Requests on Server text, you can see your previously generated CSR. You can see the Edit and Delete options under the Action option.

5. Click on Edit option which is located under Action option.

6. Copy your CSR code which is located under the Encoded CSR: text.
Copy the code from
-----BEGIN CERTIFICATE REQUEST-----

to

-----END CERTIFICATE REQUEST-----

How to Generate a Certificate Signing Request – CSR in cPanel?

For obtaining a certificate from a Trusted SSL Provider, the Certificate Signing Request(CSR) is required. You can generate a CSR from your cPanel. CSR is also required for self-signed SSL certificates.

1. Log into your cPanel account.
2. In the “Security” section, click on the “SSL/TLS” icon.

3. Under Certificate Signing Request, Click on “Generate, View or Delete CSR” Link.


4. Scroll down and enter the following details:

  • Domains: Enter your domain name like www.example.com (Domains with www will cover both non-www and www domains)
  • City: Your city name
  • State: Your state name Country: Choose your country name from the drop-down menu.
  • Company: Your Company name or leave it blank.
  • Company Division: Name of your company division.
  • Email: Enter your email address of domain like support @ example.com
  • Passphrase: Enter a passphrase (Maximum of 20 characters) and do not use special characters.

5. Finally, click on the Generate button. CSR will be generated and you need to copy CSR code and save it to your PC. You can use your CSR while purchasing an SSL or reissuing an SSL in future.