1. Log into your cPanel account. 2. In the “Files” section, click on “Backup” Icon.
3. Under “Full Backup“, click on the “Download a Full Website backup” button.
4. From the dropdown menu, select the backup destination as “Home” and enter your email address in the e-mail field so that you can receive notification when the backup is complete.
After the cPanel backup is completed, you will receive notification and the backup will be available for download under the “Backups Available for Download” list on the Full backup page.
1. Log into your cPanel account. 2. In the “Files” section, click on “Backup Wizard” Icon.
3. Under “Backup or Restore” text, click on the “Backup” button.
4. In the 2nd step “Full or Partial Backup” option, under “Select Partial Backup“, you need to click on “Home Directory” to download home directory only or should you wish to download only “MySQL Databases“, click on “MySQL Database“.
You can use cPanel login details to access your Web Disk and it supports various operating systems such as Mobile OS and others.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Files” section, click the “Web Disk” icon.
3. Under “Main Web Disk Account“, click on Configure Client Access.
4. Select your operating system from the drop-down menu and then click on “Download Configuration Script“.
5. Now open the downloaded script. It may take a few minutes before it prompts you for username and password. Enter your Web Disk or cPanel login details and you will be able to access your website files.
Note: If you are using the Windows OS and the server is not using an SSL, you will need to Enable Digest Authentication and port 2078 must be allowed in your computer”s firewall.
You can use cPanel login details to access your Web Disk. You can also create an additional account for accessing a specific directory on your account so that it can be useful for security purposes.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Files” section, click the “Web Disk” icon.
3. Under “Create an Additional Web Disk Account“, enter the details of the new account you wish to create. Username: folderx Password: Enter your new password or click the Password Generator button to generate a random password. Directory: You can leave it blank but it will grant access to the entire directory. If you wish to allow access to only a specific folder, enter the folder location, such as public_html/folderx (the user will only able to access /folderx). Permissions: Select your option.
Note: If you are using the Windows OS, you will need to mark “Enable Digest Authentication”. However, if the server has an SSL certificate signed by a recognized certificate authority and you are able to make an SSL connection over port 2078, you do not need to enable this.
4. Now click on the “Create” button and your new additional account will be created. You can use your new login details to access your Web Disk.
You can edit or remove a Record from cPanel using the cPanel DNS Zone Editor which allows you to manage, remove or modify DNS records.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Domains” section, click on the “Zone Editor” Icon.
Under “Domains“, you can see many options below the “Actions” text.
3. Click on “Manage” and the DNS records will be loaded on page.
4. Locate A Record you wish to edit or remove. Should you wish to edit a record, click the “Edit” option, modify the details and then click on “Save Record“. Removing a record can be done with the “Delete” option.
Note: It may take anywhere from 12 to 24 hours for the changes to take effect worldwide.
You can edit or remove CNAME Record from cPanel using the cPanel DNS Zone Editor which allows you to manage, remove or modify DNS records.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Domains” section, click on the “Zone Editor” Icon.
Under “Domains“, you can see many options below the “Actions” text.
3. Click on “Manage” and the DNS records will be loaded on page.
4. Locate CNAME Record you wish to edit or remove. Should you wish to edit a CNAME record, click the “Edit” option, modify the details and then click on “Save Record“. Removing a record can be done with the “Delete” option.
Note: It may take anywhere from 12 to 24 hours for the changes to take effect worldwide.
CNAME records are referred to as alias records since they map an alias to its canonical name. You can add “CNAME Record” using the cPanel Zone Editor option.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Domains” section, click on the “Zone Editor” Icon.
Under “Domains“, you can see many options below the “Actions” text.
3. Click on “CNAME Record” and a small window will open. Enter the required details in it.
Name: Enter the name you wish to add, such as “www” and cPanel will automatically add a domain name like www.example.com. CNAME: Enter domain name.
Now click on the”Add a CNAME Record” button.
If the record is added successfully, you will see a success message. The DNS propagation can take up to 24 hours.
Note: It may take anywhere from 12 to 24 hours for the changes to take effect worldwide.
You can edit or remove MX Record from cPanel using the cPanel DNS Zone Editor which allows you to manage, remove or modify DNS records.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Domains” section, click on the “Zone Editor” Icon.
Under “Domains“, you can see many options below the “Actions” text.
3. Click on “Manage” and the DNS records will be loaded on page.
4. Locate MX Record you wish to edit or remove. Should you wish to edit a MX record, click the “Edit” option, modify the details and then click on “Save Record“. Removing a record can be done with the “Delete” option.
Note: It may take anywhere from 12 to 24 hours for the changes to take effect worldwide.
A mail exchanger record (MX record) is a type of resource record in the Domain Name System that specifies a mail server responsible for accepting email messages. You can add a “MX Record” using the cPanel”s Zone Editor option.
1. Log into your cPanel account. (eg: www.example.com/cPanel ) 2. In the “Domains” section, click on the “Zone Editor” Icon.
Under “Domains“, you can see many options below the “Actions” text.
3. Click on the “MX Record” and a small window will open. Enter the required details in it.
Priority: The MX record you use for mail routing should have the lowest preference number, typically 0. You can use 0 for your mail routing record, and 10 for the record validating that you own your domain.
Destination: Enter the domain name of your Mail Exchange. If you use an external mail server, enter the domain name of the external mail server. Alternatively, if you use a local mail server, enter your local domain.
Now click the “Add a MX Record” button.
If the record is added successfully, you will see a success message. The DNS propagation can take up to 24 hours.
Note: It may take anywhere from 12 to 24 hours for the changes to take effect worldwide.
